Implementing User-Centric Designs with Innovative Digital Technologies

Author: Vishal Purohit

Designation:

Designer – UI/UX

Design, then User experience, now we have user-centric designs. People might think there is a huge difference in it but trust me, these 3 have something in common and that is User satisfaction. It’s something like we call God by different names but the purpose is same is to worship. The term ‘user-centered design’ originated in Donald Norman’s research laboratory at the University of California San Diego (UCSD) in the 1980s and became widely used after the publication of a co-authored book entitled: User-Centered System Design: New Perspectives on Human-Computer Interaction (Norman & Draper, 1986). Norman built further on the UCD concept in his seminal book The Psychology of Everyday Things (POET) (Norman, 1988).

User-centered design

‘User-centered design’ (UCD) is a broad term to describe design processes in which end-users influence how a design takes shape. It is both a broad philosophy and variety of methods. There is a spectrum of ways in which users are involved in UCD but the important concept is that users are involved one way or another

The design of everyday objects is not always intuitive and at times it leaves the user frustrated and unable to complete a simple task. The fast growth of information technology and the Internet have made UX a critical aspect of product and service design. From my viewpoint, there are some principles which I used to follow in my design is:

The goal of design is to make sure

1) the user can figure out what to do, and

2) the user can tell what is going on.

Let’s talk on specific terms like.

  1. Make things visible
  2. Make it easy to evaluate
  3. Simplify the task
  4. Map the things on right track
  5. Design for error

Usability and user experience (UX) are concepts that have been around for generations and evolved from traditional human factors. Over the last few decades, it has become standardized and greatly expanded

Thinking the Big Picture

The details of a project are clearly important. But getting too caught up in the details can lead to a disjointed and inconsistent user experience over time.

We can all agree that bad design is bad for business, but the line might be harder to find than you think. So, what happens when designers come up with tricky ethical decisions? Who comes first—the business or the user?

The process of user involvement is relevant because it facilitates the development of technology that is «need-driven» and «not technology-driven»

User participation intensive approaches are typically iterative, where users participate in design groups or teams with regular meetings, specifically in the needs and requirements elicitation phases

It is necessary to think carefully about who is a user and how to involve users in the design process. Obviously, users are the people who will use the final product or artifact to accomplish a task or goal.

At this point, designers should pay close attention to the evaluations by the users as they will help identify measurable usability criteria.

Designing is not magic, its practice.

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