Location Enabled Customer Connect App

The Customer

Industry: Retail

Our client is one of the leading players in manufacturing of electric vehicles. They offer a varied range of supercars to luxury cars. They believe that clean energy generation and reduced use of non-renewable resources would make the world a better place to live in.

Challenges

  • Mapping service stations according to Geo-Location
  • Customer connect & engagement
  • Personalized

The Solution

We devised a location technology solution for the client which could connect the users and the EV charging stations. The solution consisted of mapping the charging stations around a particular city with an accuracy of 5 meters. The users had an app which allowed them to access and make payment at the service stations. It also had a section where the user can access the complimentary services at a particular station. We also provided a super admin to our client which allowed them to get real-time analytics and send promo messages to their users.

Results

  • Identification and push of the right offer to the right fit customer
  • Survey and deals management platform for personalized campaign planning
  • Visitor tracking for improved analytics and understanding of consumer behavior

More Work