Connected Buying
Experiences

The Customer

Industry: Retail

Denmark’s Leading FMCG retail chain store having 100 stores offering a wide variety of products. The client approached us to increase their presence on social media platforms through blogs and marketing campaigns. The client expected to improve the product ratings based on customer feedback.

Challenges

  • Increase product recommendations
  • Consolidate bundled offerings
  • Feedback management system

The Solution

A robust e-commerce platform was conceived for the purpose of rewarding community advocacy, word of mouth and referral sales. We provided a unique buying experience to the customer, connecting them with product information, features, and advantages through social media marketing campaigns. The e-commerce platform was integrated with feedback management system & email verification systems which provided a detailed analytics of customer buying behavior.

 Results

  • 25% Increase in Traffic
  • 60% Increase in feedback
  • 30% Rise in Customers

More Work